Refunds, in plain language
Last updated 12 November 2026. If Alrebro genuinely cannot help you, you should not be out of pocket — here is exactly how refunds work.
How to ask for a refund
Write to contact@alrebro.com and include your account email, the plan you bought, the date you paid, and what went wrong. Support confirms by email whether the refund applies, and the refund itself is sent through PayPal.
What is refundable
Any payment — a monthly or yearly subscription payment, or the one-time Launch Lifetime payment — is refundable if you ask within 14 days of the payment date. After that period a refund is not automatic, but talk to support first: most problems are setup problems and we will try to fix them before money changes hands.
Launch Lifetime refunds
The one-time Launch Lifetime payment follows the same 14-day period. If it is refunded, the Lifetime access ends and the seat goes back on sale — the live counter on the pricing page counts only active Lifetime accounts. The Fair use policy in the Terms still applies while the account is active.
What happens to your plan after a refund
- Subscription plans are cancelled, so no further payment is taken.
- Access to the paid plan ends once the refund is processed.
- Your account and your data stay as they are until you ask for deletion — see the Privacy Policy for how to request that.
What a refund does not cover
A refund returns the money you paid to Alrebro. It does not change anything on Reddit — posts you already published stay published, and any action Reddit itself takes on your account is Reddit's decision, not ours. We never promise a refund will restore a Reddit account.
Request a refund
Sign in to file a refund request here and track its status, or write to contact@alrebro.com with your account email, the plan, the date you paid, and what went wrong.
Something not working? Talk to us first
Most problems are a setup problem we can fix together — and if Alrebro genuinely cannot help you, the refund above applies.