Talk to a human
There is no phone line — send a message with the form below, or email us, and a human answers.
Send a message
No mail app needed — this sends your message straight to support, and the reply comes to the email address you give.
Email support
Use the same email address your Alrebro account is under when you can — it is how support finds your account.
What to include
- Your account email and the plan you are on, if you have one.
- What happened, and what you expected to happen instead.
- The steps you already tried, and a screenshot if the problem is visual.
- For a refund: the plan, the date you paid, and the reason — see the Refund Policy for what is refundable.
What happens next
Support reads every message and replies as soon as possible. We do not promise a reply within a fixed number of hours, because that would be inventing a number — messages are answered in the order they arrive, and billing and refund requests are handled first. If your question is already answered, the FAQ has the short version; data requests are covered in the Privacy Policy.
Write to support
One email is enough — include the details above and we will take it from there.